Customers are the most important element of your photography business, and you need to generate a steady flow of new photography clients to stay in business and be a happy photographer. To do this, you need to stand out from the competition–especially in today’s market.
Here are 8 ways to differentiate yourself from your competition!
1. Set up your photography packages based on what potential clients want. Pay attention to what photography clients want. When you truly listen to your customers and modify things to make your products and services that much better, they will love what you do.
2. Go beyond order taking and showcase your expertise. A real photographer will prove their artistic talent by building relationships and directing people on what to do next. Collages, albums, montages – show your clients how your vision is put together through your photographs.
3. Be reliable. When you do as you say, always, your clients notice and will appreciate this.
4. Meet your deadlines. This goes hand in hand with the 3rd tip. To make sure you meet your deadlines, know how quickly you can complete your typical orders, then add a few days to it for your guarantees. So if you know you can get orders out in 10 days, tell your clients two to three weeks. This will give you plenty of time in the event of a problem, yet guarantee that you’ll be able to surprise most of your clients early. Under promise and over deliver!
5. Show appreciation all the way through. A simple hand written note or card thanking them for doing business with you goes a long way. And for very low cost, you can even throw in a gift or two for special things. Be creative and continue to develop strong relationships with your best customers.
6. You are the expert. Let your customers benefit from that knowledge. Direct them on which camera to buy for an upcoming trip. Give them pointers on how to store photographs. The more you showcase your knowledge, the more they will trust you with the big stuff.
7. Go the extra mile. If you want to charge a premium for your portraits, what can you do to give your clients the best value possible? How about framing every wall portrait that leaves your studio. How about a small hanging kit to go along with it – nails, hammer and maybe a level. Or take it to the next level and show up at your clients home to hang it for them. .
8. Sell the benefits, not the features. Always think about the bottom line and what your client truly wishes to accomplish by using you. They don’t want a photography; they want the experience. If you give them the experience, they will love you forever.

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